Privacy Policy

Last updated: 27/08/26

Introduction

Spokesccr.co.uk and Spokes.uk.com ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Information submitted through contact forms

  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of visits

  • Referring website addresses

This information helps us improve the website and maintain its security.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests

  • Provide and improve our services

  • Maintain website security

  • Monitor website performance and usage

  • Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember user preferences

  • Improve website functionality

  • Analyse website traffic and usage

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

Analytics

We may use analytics services, such as Google Analytics, to understand how visitors use our website. These services may collect information such as IP addresses, pages visited, and time spent on the site.

For more information about Google Analytics, visit: https://policies.google.com/privacy

Third-Party Services

Our website may contain links to third-party websites or embedded content such as videos, maps, or social media features.

These third-party services may collect information about you independently of us. We recommend reviewing their privacy policies before interacting with their content.

Data Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating the website, provided they agree to keep your information secure and confidential.

We may also disclose information where required by law or to protect our legal rights.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy

  • Meet legal and regulatory requirements

  • Resolve disputes and enforce our agreements

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access your personal data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Spokes Cycle care and repair
Email: Enquiries@spokes.uk.com
Website: www.spokesccr.co.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated revision date.